Tymebank is a ****

Hello I have a problem with tymebank They have closed my bank since July 2023

When I’m calling they said that they have been notified by capitec that there is a **** regarding my account , mind you the money R7060 I was transferring from my capitec account to my tymebank account

I called capitec they sorted my bank by july I did the affidavit that tymebank consultant said I must do explaining the money was coming directly from my account I did that

After that they have been quiet with no response , I called them again they said that my account was reported by my clients that was buying from me , I looked for the money fortunately it was sent to my account , I sent the client back the R300 I did the affidavit again then sent to tymebank email together with the proof of payment stating that the client has gotten her money back and the client has blocked me in all social media platforms I don’t know what I should do now to get my bank opened cause I have provided everything that the client has gotten her money back

What worries me is that , Tymebank does not have a branch whereby one can go and lay their complaint to

4 months now I have no access to my money , I am a single parent I have to take my kids to school but they do not consider that

When I call the consultants are saying different things One said that I need to be with my bank card so I can provide card number so that they will open ( I was not home so the card was not with me )

When I got home with the card I called the other one told me to do the affidavit I did

Till today 23rd October since july my account is still Blocked When calling I’m getting no straight

If they can release my funds I’d be very glad as I don’t trust them anymore cause they don’t have a branch that I would walk in and fix whatever issue I have

Account holder Miss Sinoxolo Patience Witbooi Number *** ID number *** Account ***