JM
Jacobus M
1 reviews | Active since Dec 2018
27 May 2025, 19:35
Tymebank Horrible service delivery and decision making
My account got placed on a debit hold for no reason from tymebank ***** department I called and waisted R40 airtime so the lady can kill the call in my ear the service is really horrible we waiting on wages to be paid in and now this also still happens while we have stuff to pay food to buy and kids to looked after.
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
28 May 2025, 07:17Hi Jacobus,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply28 May 2025, 07:17
Official
Hi Jacobus,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.