SN
Sindisiwe N

1 reviews | Active since Nov 2020

23 Jun 2024, 00:11

TymeBank horrible banking services

I've asked for my account to be closed several emails since last year as they don't have a branch, the retail staff send me online yet they have nerve to not respond to any of my emails but send me an IT3(b) when I've gotten rid of the card as I no longer want to bank with them. If they choose to be an online bank then why aren't they responding to online queries?

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jun 2024, 10:49
Official
Hi Sindisiwe, please have a look at your private replies.
SN
Sindisiwe N's update27 Jun 2024, 13:18
Reviewer Update
How can you refer me to the same website I've been to, to resolve this escalated matter? Instead of finding someone in your offices to assist me? This is ridiculous. You can't expect me to be going around the same bush and still return. RESOLVE THIS MATTER BY GIVING ME SOMEONE TO CLOSE THIS ACCOUNT.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply28 Jun 2024, 15:44
Official
We've sent you an email address you can send your request to for urgent assistance, Sindisiwe.