Tymebank hires *****sters who **** customers

My cousin opened a bank account with Tymebank ay Pick n Pay Boulders in Midrand last year. She submitted the new Tymebank account to SASSA so that she would receive her 2 kids' monthly grant of R1020 in it.

Her worst nightmare happened when she never received a cent in her Tymebank account for 3 consecutive months which is December 2023, January and February 2024. Upon enquiry at SASSA , she was informed that the grant money is being deposited into Tymebank account . She has been checking if the money was not in at Pick n Pay and her balance was zero.

The reason why she could get kids' grant is because the people that Tymebank has employed to assist people to open Tymebank accounts at Pick n Pay Boulders in Midrand's are ****mers. The Tymebank employee ****mer did her tricks to ensure that she has access to the money and used it to buy airtime and electricity for 3 consecutive months and she was going to continue doing it if my cousin wasn't told by SASSA that the money has being coming into her Tymebank account since December 2023.

All that my cousin want is for Tymebank to refund her the amount of 3 months grant for her 2 kids with is R1020X3 totalling to R3060 that their employee ****med her. Tymebank can continue to pursue a ***** case against their employee while my cousin has received her kids' grant. We all know that people who receive social grants are less fortune..