MM
Mabel M

1 reviews | Active since Jul 2023

28 Aug 2024, 21:56

Tymebank has a very tendency of putting accounts on hold

Tymebank has a tendency of putting accounts on hold without communicating with the account holder. They just take one side of the story. All Tymebank accounts on hold should be unlocked ASAP

0
Replies (11)
MM
Mabel M's update29 Aug 2024, 15:40
Reviewer Update
Tymebank service is not fair.
It just puts people's accounts on hold without contacting the account holder first when people report accounts for *****. I say all accounts on hold should be unlocked right now.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Aug 2024, 18:34
Official
Hi Mabel, thanks for getting in touch. We apologize for any inconvenience caused. Please our team on ***to tell your side of the story and a friendly agent will assist you. The TymeBank Team
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Aug 2024, 18:48
Official
Did you submit all the required documents to our team? If yes, please provide us with your case number and we'll follow up with our team. The TymeBank Team
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Aug 2024, 18:52
Official
Thank you. We'll follow up with our team and as soon as we receive any updates, we'll let you know. The TymeBank Team
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Aug 2024, 18:54
Official
Alright cool.
MM
Mabel M's update30 Aug 2024, 14:37
Reviewer Update
Tymebank you better unhold this account right now, your service is really bad.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply30 Aug 2024, 16:34
Official
Hi Mabel. No updates yet. Thank you for your patience. 
MM
Mabel M's update02 Sept 2024, 10:08
Reviewer Update
Tymebank we need the account unheld. What's the current update?
MM
Mabel M's update03 Sept 2024, 10:17
Reviewer Update
Good morning

Please updated me regarding the Tymebank account. It's been on hold and there hasn't been any updates from your side.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Sept 2024, 11:24
Official
Hi there. Our team tried to contact you but we received a message that you went out so our team left a message.
MM
Mabel M's update03 Sept 2024, 12:05
Reviewer Update
Tymebank I didn't get any message left for me by your team as I have never went out today. Please give an update regarding the account. This account has been on hold for long now.