MK
MmaKay K

1 reviews | Active since Aug 2024

12 Aug 2024, 13:23

TYMEBANK FRUSTRATION!

As if being embarrassed at the garage on Saturday when this stupid bank was off line, was not enough, when the app eventually tried to work on Sunday morning, I processed 2 immediate payments, the immediate payment for R800.00 to my Standard Bank account is still not cleared and I was charged a fee of R7,00, now as I am writing, it is still not reflecting in my Standard Bank account.

I am supposed to pay a person who borrowed me money on Saturday when I was stuck at the garage as Tymebank was offline,

The funny part is that the immediate payment of R500 I processed to my Capitec account cleared, but the Standard Bank one never cleared. I thank God that I am not using this bank as a main bank, I will never!!! All I know is that I am stressed because I need to pay someone's money back

PLEASE CLEAR MY MONEY TO MY STANDARD BANK ACCOUNT NOW!!!

WHAT A STINKING MESS!!!!!!!

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply13 Aug 2024, 09:46
Official
Hi Mmakay,  we sincerely apologize for the delay in our response and for any inconvenience this may have caused. We understand how frustrating this situation must have been for you. Our team has resolved the issue. If the Standard Bank payment hasn't cleared, please let us know and we'll follow up with our team to assist you as soon as possible. The TymeBank Team