MP
MONIQUE P

1 reviews | Active since Dec 2022

28 Feb 2023, 16:28

TYMEBANK FREEZES PEOPLE'S ACCOUNTS WHEN THEY RECIEVE BIG AMOUNT OF MONEY & FORCE YOU TO SHOW THEM WHERE IT CAME FROM EVERYTIME

TymeBank every year freezes my bank account and locks my money inside and then make my life difficult telling me to show them where the money is coming from and everytime I must go to the police like I'm some ********. When I receive small money it's no problem but when I receive huge amount they lock my account and want me to show them where I got the money is that normal? My account is locked now the whole month my money is trapped and I send you the evidence of where I got the money but still you don't open my account. Once it's open you can forget about me banking with you ******** last time I kept quiet when you partnered with Uber to wipe off my funds ive had enough of you terrible people. Open my account check your emails you gave me *** I sent what you asked many times but still nothing on my end. I want my money!

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply28 Feb 2023, 18:06
Official
Hi Monique, thank you for bringing this to our attention and please accept our apologies for the inconvenience caused. We've escalated your details to our team to contact you and assist, please keep an eye out for updates. 
MP
MONIQUE P's update03 Mar 2023, 09:57
Reviewer Update
I was told to wait until 2 March for a query I logged on 1 February but there is no response or any update to me I need my money TymeBank what is wrong with you ******* I need my money your escalations don't work your ***** operations is always sleeping I'm tired of sending emails that never get response open my account I want my money
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Mar 2023, 12:32
Official
Is your matter resolved Monique. 
MP
MONIQUE P's update08 Mar 2023, 23:12
Reviewer Update
No! No! No! Eish I'm really disappointed for the first time in my life. Your ***** investigators are mistreating me. It's fine please don't call me again telling me escalate escalate escalate escalate for 2 months. If I ever get my money I swear I'm out of your system you taught me a good lesson this year. A 1 page police affidavit takes months to be reviewed by ***** operations. I have received nothing but reasons to switch to a different bank and surely I will because I'll have trauma if I continue to place my money inside a bank that locks people's accounts because they know there is no branch to visit. This thing is dangerous I surrender please after I get my money close the account permanently I'm done I'm out