RM
Robert M

1 reviews | Active since Jan 2019

18 May 2026, 07:21

Tymebank freezes payments. No valid reasons given

I hold account number *** with Tymebank. I currently do not earn a fixed income, and Tymebank has frozen my account and of those I ever sent cash from January 2026, mostly family and friends because my source of funds is "suspicious", and I am being investigated by their ***** department. For each transaction I query, I am told to go to the police station to do an affidavit. Judging by the number of transactions frozen by Tymebank, I am going end up with more than a dozen affidavits.

Tymebank has a well worded response when you write a review on Hellopeter which suggests that they are giving your inquiry attention, but this is not enough. I have asked for a written explanation, but I am yet to get one. Does irregular income mean te funds are ******** as per Tymebank. That will be good to know.

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply18 May 2026, 09:32
Official
 Hi Robert,

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.

 Kind regards, 
GoTyme Bank | Formerly TymeBank. 
RM
Robert M's update18 May 2026, 09:53
Reviewer Update
Please reply in writing with reasons. Also kindly extend your investigation to all accounts you have frozen for receiving funds from me. We are potentially going to have dozens of affidavits because of your piecemeal approach to investigations. My son is due for the second affidavit. Your standard response is also not good enough. PLEASE DO NOT CALL ME. JUST INVESTIGATE AND RESPOND IN WRITING.