1 reviews | Active since Jan 2019
Tymebank freezes payments. No valid reasons given
I hold account number *** with Tymebank. I currently do not earn a fixed income, and Tymebank has frozen my account and of those I ever sent cash from January 2026, mostly family and friends because my source of funds is "suspicious", and I am being investigated by their ***** department. For each transaction I query, I am told to go to the police station to do an affidavit. Judging by the number of transactions frozen by Tymebank, I am going end up with more than a dozen affidavits.
Tymebank has a well worded response when you write a review on Hellopeter which suggests that they are giving your inquiry attention, but this is not enough. I have asked for a written explanation, but I am yet to get one. Does irregular income mean te funds are ******** as per Tymebank. That will be good to know.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
