mM
mopmk M
1 reviews | Active since May 2016
31 Oct 2022, 07:43
Tymebank *****
On 29 Oct Saturday made a payment of R309 an the card declined tried again and it declined. When I logged in, the amounts are went through, Tried their call centre no answer. Around 23:30 in the evening I get two sms message one for R2500 and the other for R500 deductions. Phoned their ***** line to alert them, Ref: GFD-64872, they tell me to wait for 5days investigation. Account frozen, I,m now cashless can't make payments.
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
31 Oct 2022, 10:38Hi Peter, Apologies for the Inconvenienced caused. Please note that we had experienced a bank outage, but the issue has been sorted out. Has our team reversed the funds into your account? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply31 Oct 2022, 10:38
Official
Hi Peter, Apologies for the Inconvenienced caused. Please note that we had experienced a bank outage, but the issue has been sorted out. Has our team reversed the funds into your account? The TymeBank Team
mM
mopmk M's updateReviewer Update
31 Oct 2022, 12:54My account is frozen, I won't know bcs of the ********** transaction.
mM
mopmk M's update31 Oct 2022, 12:54
Reviewer Update
My account is frozen, I won't know bcs of the ********** transaction.
GoTyme Bank | Formerly TymeBank's replyOfficial
01 Nov 2022, 11:44did you get a case number for the incident?
GoTyme Bank | Formerly TymeBank's reply01 Nov 2022, 11:44
Official
did you get a case number for the incident?