TYMEBANK FOUND *********** AFTER *****ULANT ACTIVITY OF CLIENTS ACCOUNT

Such bad customer service. The agents are rude and unhelpful. Further, they do not keep to call back requests and team managers screen your calls - they either blink transfer you to another department, or simply drop the call.

I reported ***** on my credit account in February. Having done my due diligence, it took me a further two weeks and multiple fights with TymeBank to accept my FICA documents. It is now another week later (3 weeks) and the refund is yet to be processed.

As a cherry on top, in between transfers and empty promises of being called back, I have been informed that I will not be reimbursed the full amount. This was not once communicated to me. When I ask for what I would not be refunded, no one can tell me either.

I am seriously second-guessing the competency of TymeBank to safeguard my money and my personal information.

Such a disappointment.

I wonder how long it will take for a rep to respond to this complaint. I won't be holding my breath.