NM
Nhlanhla M

1 reviews | Active since Oct 2020

16 May 2022, 16:23

Tymebank fails

Two incidents first one they allowed card cloners to 620 from my account I took it to the ***** division they investigated and locked my account. After locking me for more than 5 days they promised me they tell me they can't refund me yet they allowed ********** activity in my account without even a single notification. Now I pay my DSTV bill it's taking eons to reach multi-choice they are about to lose me as a customer and I'll be sure to spread the word about their terrible services.

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply17 May 2022, 16:14
Official
Hi Nhlanhla, did you get a case number for the incident? The TymeBank Team 
NM
Nhlanhla M's update18 May 2022, 18:00
Reviewer Update
Yes I did
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 May 2022, 12:35
Official
Please provide us with a Case number, so we can follow up on your matter.