TymeBank extremely bad service

I am beyond dissatisfied with TymeBanks service!I received money from a bussiness client on the 7th of December. Client reported the transaction to be *****elant and then I called the client out of suprise as to why she reported as ***** instead of asking me for her money back. The client then apologized to me and said she had already contacted her bank to withdraw the *****elant claim. Now I'm sitting her its the 16th of December and I'm getting paid tomorrow yet my account is still on hold. I've been engaged with Tymebank since the 12 th of December asking them to sort this matter out and till today my account is still stopped.Why are you guys so quick to freeze and account and take the longest time when it comes to unfreezing it! This is unacceptable. Thr money i received was not *****elant and now im being punished by really bad service. Why wasn't I contacted first before freezing thy account? So meaning you guys will believe anything anyone tells you not knowing that at the end of the day I'm the victim here because someone managed to block my account over funds that were due to me and now my entire salary will be inaccessible! So what will my child eat tomorrow because I'm a breadwinner at home and as I stand I have a empty fridge. I want my account opened asap, no stories.