NL
Natasha L

1 reviews | Active since Mar 2020

08 Apr 2024, 11:34

Tymebank-*****

Time bank has poor customer service ...the bank has no walk in branch to solve people queries..i have reported ***** in december 2023 till today nothing has been resolved..even if i send email .they don't respond when i call you will end up hanging up because you will hold for long .they don't care about their customers at all.one agent called me once for update and since they have been quite.hey don't update also on the system...its 4 months already no feed back ..i am so ****ed now am tired of buying airtime

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Apr 2024, 14:35
Official
We are sorry to hear about your experience. We have contacted the relevant team to assist with your query. The TymeBank Team