1 reviews | Active since Jan 2025
“TymeBank Doesn’t Answer Calls and Has No Branches – Zero Support!”
I am beyond frustrated with TymeBank. My account has been on hold for over a week now, and despite trying every single day to get help, I’ve received no support whatsoever.
I have spent a ridiculous amount of money on airtime trying to call their customer service — only to be told to “please hold” over and over again until my airtime runs out. No one answers. No call back. No follow-up. Absolutely nothing.
I have been trying for an entire week to get access to my own money, and TymeBank has done absolutely nothing to assist. This level of service is completely unacceptable and shows a complete lack of respect for your customers.
Sort this out immediately. Your failure to assist your customers is not just disappointing — it’s disgraceful.
We sincerely apologise for the frustration and inconvenience you’ve experienced. We understand how stressful it is to have your account on hold and to struggle to get assistance.
Please be assured that your concern is important to us, and we want to resolve this as quickly as possible. In protection of your information, kindly DM us the cellphone number linked to your account. Thanks for bearing with us and giving us a chance to turn this around for you.
We sincerely apologise for the frustration and inconvenience you’ve experienced. We understand how stressful it is to have your account on hold and to struggle to get assistance.
Please be assured that your concern is important to us, and we want to resolve this as quickly as possible. In protection of your information, kindly DM us the cellphone number linked to your account. Thanks for bearing with us and giving us a chance to turn this around for you.