Tymebank does nothing about ***** and ********s

Tyme Bank supports ********s and *****. I had a case of ***** and immediately contacted Tyme Bank with which I got this response:

"Good Day Schefermann Thank you for contacting Tymebank. Kindly note that hold has been placed on the account and ***** case opened pending investigation. Please provide us with a copy of a detailed affidavit of the incident, Police case number, Police station name, Any other supporting documentation linked to the incident. All the above-mentioned documents must be sent to ******** If TymeBank do not receive the above-mentioned documents within 5 days from the date of the incident reported to us, TymeBank will not accept any further liability against any claim. Please do contact us to confirm the receipt of your documents once sent. Regards ***** Team Phone +27 (0)86 *** Email ********"

I was quite impressed with this feedback and speed of response. I then submitted all the requested information including the case number, evidence and then additional evidence.

All Tymebank needs to do is trace the Mobile Number being used (as the ******** is still actively using this Mobile Number to **** other people (he responds to my messages arrogantly because he clearly knows that Tymebank does nothing with these cases.)

All the evidence is there, the police case number is there so it's a very simple case to close.

I have been following up weekly with zero response from any of the email addresses I have used from the beginning.

Just a heads up to everyone out there, watch out if anyone is trying to do a a transaction with you from a Tymebank account, your funds might disappear and Tymebank clearly does nothing about it based on my experience.