1 reviews | Active since Aug 2013
TYMEBANK does not keep your money safe. Be warned.
After a ********** transaction went through my account, without an SMS notification, I reported it. I did click on a bit.ly link, so I have to take responsibility for that. What is disturbing though is the following: 1. A ***** signed into my internet profiele, moved moet from my goalsave account, and created a tymecode, withdrew money all without the bank notifying my via SMS, OR an OTP. All other bank send OTP's; 2. The ***** withdrew the money without the bank notifying me via SMS about the SAID transaction; 3. I reported this on 7 May 2021 and only got a response today (19 May 2021 @ 13h40) 4. TYMEBANK was fully aware of this ****, which caught thousands of customers (according to the bank themselves) and only warned their customers After the fact when you Phone the ***** line to report an incident; 5. No other single communication went out, no SMS, no emails; 6. TYMEBANK carries no indemnity insurance for such ********** activities according to the bank; 7. The investigating officer at TYMEBANK SAID I must take full responsibility because I clicked the link; 8. I had to Phone TYMEBANK 7 times to try and het feedback; 9. The response from the investigator at TYMEBANK when I said I will go to the ombudsman and close my account was: "Oh, ok Sir" 10. I Will not leave this here. I will take every avenue to at least get a shared responsibility for What happened in this instance. I think in this day and age, people should rather only trust the major Banks and give these digitale ones a miss. I will warn everyone I know, and encourage everyone to rather move their funds to a safe commercial bank. TYMEBANK, your blasé, "we dont have a responsibility towards our customers" will cost you in the end. What a disgrace!!
