RG
Rudene G

1 reviews | Active since Aug 2012

04 Jul 2022, 08:50

Tymebank do not value customers

I have relocated and needed my address changed. I made enquiries and sent relevant documents. Tymebank still has not changed my address so I intend to close my account when I return from my vacation as they clearly do not value their customers.

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Jul 2022, 11:33
Official
Hi Rudene, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team 

RG
Rudene G's update04 Jul 2022, 13:47
Reviewer Update
I have sent it to 2 different email addresses, no response.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Jul 2022, 14:08
Official
Do you have case numbers?
RG
Rudene G's update04 Jul 2022, 16:37
Reviewer Update
I have this number on one of the emails. I***. I have sent the email twice, have sent another and this drawn out response from you does not make me any happier. Please contact me at *** futher communication. I am currentle in Zanzibar.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Jul 2022, 11:50
Official
We’ve asked our team to get in touch with you. The TymeBank Team