LO
Lindsay O

1 reviews | Active since Oct 2011

24 Jul 2025, 16:48

TymeBank ***** department doesn’t care

Money gets ****** out of my TymeBank account and the ***** department cannot be bothered to come back to me on any of the emails I sent and when I phone them they just have excuses. It has been way over the 31 working days they stated they needed to get answers. They are escalating it is not a valid answer anymore after all this time. It doesn’t make me feel safe leaving my money in their hands. I want to know how my money got ****** in their care and when I will get it back!

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jul 2025, 07:32
Official
Hi Lindsay,
We apologize for the frustration and inconvenience you have experienced. We understand your concern about the delay and the lack of resolution regarding your account issue. Please note that we have escalated your query to the relevant department.