TymeBank Debt hold

My account is put on debt hold, I contacted Tyme bank on Sunday, the guy told me that I need to go to Kios and contacting them while I'm in the kiose I went to kiose when I contacted them they told me that I still need to wait for 48 hours they will contact me, after waiting so long from Sunday to resolve my issue, I need my money by Thursday, I can't wait for more hours ***