LD
Lindy D

1 reviews | Active since Oct 2014

20 Jan 2025, 13:00

Tymebank

My Debit is on Hold, when I call customer service they transferred me to the ***** department. They asked about the funds going into my account and I have explained to them, and they told me to email an affidavit of which I did. Today when I call Tymebank the lines are done. How am I supposed to go with my daily life when my funds are on Hold, and no one is responding to my emails. Totally unacceptable.

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Replies (3)
LD
Lindy D's update20 Jan 2025, 14:40
Reviewer Update
After my countless calls, eventually I did get through. Was told once the matter is settled, they will call me back. I hope they do so cos I need to use my funds.
LD
Lindy D's update21 Jan 2025, 09:47
Reviewer Update
This is my second post I'm writing. My account still on Debit, Khutso told me that this matter will take 7 working days to be resolved. I don't have millions in this account. Are you aware that I need those funds to go on with my daily life. The whole weekend till today I'm still not being helped. Why put shame on my kid's lives, unable to buy school things cos of this ridiculous thing. This is the worse Bank ever in South Africa.
LD
Lindy D's update21 Jan 2025, 10:41
Reviewer Update
1st case number that was given on Friday LVR-47739 and today I was given Case number is LVR-47897