Tymebank

I transferred my money on the 3rd then on the forth I went to the shops only to find my account on hold, I called them they said it's under investigation for what reason they didn't tell me.. They said I should wait for the 11th I called them yesterday with my airtime then they transferred my call to their department only for them to hung up my call after I've given them my ID no..

I want to buy my son some tracksuit since it's been cold and Tymebank doesn't want to unlock my account 😡