OM
O.P Mabs
1 reviews | Active since Apr 2025
26 Jul 2025, 12:17
Tymebank can't do reversals promptly.
Swipe R514.50 transaction declined from merchants end but money went out of my account without it being reversed. Called the customer care line using the merchants landline number and was told matter was escalated to the ***** department. Why must I wait for 14 days for the reversal process to take effect? Tymebank I've been using this card for a while now, for grocery shopping only to be met with this disappointing outcome.
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Jul 2025, 13:42Hi Fam,
Kindly note that the team is aware that the cards are declining. They are working on it. We apologize for the inconvenience caused.
Kindly note that the team is aware that the cards are declining. They are working on it. We apologize for the inconvenience caused.
GoTyme Bank | Formerly TymeBank's reply26 Jul 2025, 13:42
Official
Hi Fam,
Kindly note that the team is aware that the cards are declining. They are working on it. We apologize for the inconvenience caused.
Kindly note that the team is aware that the cards are declining. They are working on it. We apologize for the inconvenience caused.
OM
O.P Mabs's updateReviewer Update
26 Jul 2025, 15:04... Meantime I must do what? Imagine if this was my last cash and I couldn't get/buy essentials? Your team being aware doesn't do much nor assist any way! I should be seeing the reversal payment back into my account by now. But your serving me with "apologize for the inconvenience"... Do even understand the lengths of that inconvenience? Fix this guy's. Your dropping the ball now.
OM
O.P Mabs's update26 Jul 2025, 15:04
Reviewer Update
... Meantime I must do what? Imagine if this was my last cash and I couldn't get/buy essentials? Your team being aware doesn't do much nor assist any way! I should be seeing the reversal payment back into my account by now. But your serving me with "apologize for the inconvenience"... Do even understand the lengths of that inconvenience? Fix this guy's. Your dropping the ball now.
OM
O.P Mabs's updateReviewer Update
27 Jul 2025, 07:17TymeBank: Card Dispute for R -R514,50 logged. Please send evidence to CardServices¡tymebank.co.za with Case ID CD-182847 in the subject. We will provide feedback by 05-Aug-2025.CD-182847.Help: ***
... So this is the best you can do???
... So this is the best you can do???
OM
O.P Mabs's update27 Jul 2025, 07:17
Reviewer Update
TymeBank: Card Dispute for R -R514,50 logged. Please send evidence to CardServices¡tymebank.co.za with Case ID CD-182847 in the subject. We will provide feedback by 05-Aug-2025.CD-182847.Help: ***
... So this is the best you can do???
... So this is the best you can do???