1 reviews | Active since Aug 2012
TYMEBANK BANK CALL CENTER SERVICE STINKS
Cheap banking fees and STINKING SERVICE - That is the TYMEBANK experience. I called in yesterday to update my number and was informed that I'm an old client and that I can't be assisted and was referred to the banking App or a PNP Kiosk. I informed the consultant the request was not going through on my phone and that PNP was too far from me. The consultant was just not interested in coming up with a solution and threatened to hang up if I didn't keep quiet. I then asked to speak to an alternative consultant or team leader and she just hung up on me. ABSOLUTELY SHOCKING SERVICE. I proceeded to drive 20Km to update my number at a Kiosk. That is the TYMEBANK experience. I have a 2 active accounts with this bank and have been a heavy promoter to friends, family and social media since joining. My advice to anyone considering joining TYMEBANK is to rather consider an alternative. THE SERVICE HERE IS AT AN ALL TIME STINKING LEVEL.
