1 reviews | Active since Oct 2013
TYMEBANK ARE A DISGUSTING BANK.
TymeBank are really a pathetic organisation. They should NEVER have been goven a banking lisense. The sonior management, including the likes of Elaine-Joe Cloete are all not interested in helping their clients. This is equally true for the Customer Care department. In effect, they will tell you that whatever problem you have has been attended to and resolved, when in face NOTHING is resolved. This on top of the insult of being told that I have to pay R70 for a new card to be issued on an account that was supposed to have been reactivated on the 27 August. I am appalled by TymeBank's handling of a client. All this when they don't pay any interest on a credit balance in a savings account. MY ADVICE. DON'T HAVE ANYTHING TO DO WITH TYMEBANK. IF ANYTHING GOES WRONG. . . . THERE IS ABSOLUTELY NO RECOURSE AT ALL. THEY ARE NO BETTER THAN A TOY KINDERGARTENBANK. From Godwin Symons. *** phone. ***
We note your feedback and would like to clarify the status of your account and previous communications. As previously advised, the issue with your account was resolved. As discussed previously regarding the card issue, we have requested that you make the deposit of the R70 fee to get a replacement card, and we further advised telephonically that the card fee would be refunded. As you currently do not have a card in your possession, we further have provided you with steps on how to make a cardless deposit using a TymeCode.
We encourage you to follow the steps provided to ensure uninterrupted access to your account. Our aim is to assist you efficiently and ensure that all account services are fully available.
We note your feedback and would like to clarify the status of your account and previous communications. As previously advised, the issue with your account was resolved. As discussed previously regarding the card issue, we have requested that you make the deposit of the R70 fee to get a replacement card, and we further advised telephonically that the card fee would be refunded. As you currently do not have a card in your possession, we further have provided you with steps on how to make a cardless deposit using a TymeCode.
We encourage you to follow the steps provided to ensure uninterrupted access to your account. Our aim is to assist you efficiently and ensure that all account services are fully available.