GB
Glen B

1 reviews | Active since Mar 2014

26 Sept 2022, 14:18

Tymebank and Pick 'n Pay mess

Hi Tymebank

Please end your relationship with Pick 'n Pay; Smart Shopper, kiosks, etc. They are causing you irreparable brand damage. On 02/09 I made an asap order using Tymebank. The order was cancelled because their systems cannot handle Tymebank cards. They also cannot handle refunds into Tymebank. Still waiting for my refund even after providing them alternative bank details. If they cannot handle you on their app then your card should not be allowed to be loaded.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Sept 2022, 14:39
Official
Hi Glen , Apologies for the inconvenience caused. Kindly follow up with PnP for feedback on your case.