Tymebank (Account Closure Issue)

Good day,

I have been trying to close my account with your establishment for a month now.

1st week, no reference was given, and no email/call received.

4th week, reference was given, and was asked to expect a phonecall for closure.

Yesterday, receive an email stating "You spoke to me, and you are glad to retain me as your client" phoned in again, was adviced i owe you 30c really now? I had R4. 70 was asked to transfer it out, and then you charged me for the sms you sent.

Please get this account close as soon as possible and or i will refer this matter to the ombudsman.