LU
Leonardo U
1 reviews | Active since Nov 2017
11 Dec 2025, 09:38
TymeBank A Disgrace for A Bank
TymeBank is a disgrace for a bank money gets taken from your account without your Authorization and the don't take accountability though they see that I earn good salary and built a good profile with them but yet R 1017 was take from my account their useless ***** investigation department refuses for my money to be refunded if this does not get resolved I will lodge a complaint with the Bank Ombudsman I cannot like you doing me a favor by banking with you I want my refund every December such nonsense happens in total last week R 3000 taken from my account
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GoTyme Bank | Formerly TymeBank's replyOfficial
11 Dec 2025, 09:48Hi Leonardo,
We sincerely apologise for the frustration and inconvenience you have experienced. Please note that we takes all unauthorized debit and dispute cases extremely seriously. We are sorry to hear that your previous interactions with our investigation team left you feeling unsupported, this is not the experience we want any of our customers to have.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We sincerely apologise for the frustration and inconvenience you have experienced. Please note that we takes all unauthorized debit and dispute cases extremely seriously. We are sorry to hear that your previous interactions with our investigation team left you feeling unsupported, this is not the experience we want any of our customers to have.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply11 Dec 2025, 09:48
Official
Hi Leonardo,
We sincerely apologise for the frustration and inconvenience you have experienced. Please note that we takes all unauthorized debit and dispute cases extremely seriously. We are sorry to hear that your previous interactions with our investigation team left you feeling unsupported, this is not the experience we want any of our customers to have.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We sincerely apologise for the frustration and inconvenience you have experienced. Please note that we takes all unauthorized debit and dispute cases extremely seriously. We are sorry to hear that your previous interactions with our investigation team left you feeling unsupported, this is not the experience we want any of our customers to have.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.