1 reviews | Active since Sept 2021
Tymebank
Case number G-220658 I have been a Tymebank client since June 2022. I have being asking them to put my physical address on my statements since 16th April 2023 to no avail. Tymebank have asked me for proof of residence which I have supp**** them with as well as another bank statement showing my physical address on. They then tell me to update my profile on my phone app which I have tried many times then I get told to go to Pick n Pay to update profile at the kiosk which also cant be done, and with the help of the PnP manager. I get case number after case number stating this matter has been resolved. I need my physical address on my statements as I am wanting my SASSA older persons pension paid into Tymebank. Is there anyone in Tymebank that can resolve this matter or am I wasting my time airtime and petrol trying to get this done or just close this account. Thank you. Mrs A Buyskes
Since the 16th April 2023. I have been trying to update my prolfile on my cell as well as at PnP kiosks to no avail. I posted on Hello Peter around the 14th May 2023 my complaint and got a reply on the 15th May 2023 asking me if the problem had been resolved to which I rep**** No. Since then I have not heard from Tymebank again. I have done every thing Tymebank has asked me to do to update my profile with my cell and going 3 time to PnP and with the help of the manager to no avail
. Shame on you Tymebank is this the way to treat your client
Since the 16th April 2023. I have been trying to update my prolfile on my cell as well as at PnP kiosks to no avail. I posted on Hello Peter around the 14th May 2023 my complaint and got a reply on the 15th May 2023 asking me if the problem had been resolved to which I rep**** No. Since then I have not heard from Tymebank again. I have done every thing Tymebank has asked me to do to update my profile with my cell and going 3 time to PnP and with the help of the manager to no avail
. Shame on you Tymebank is this the way to treat your client