Tymebank ****

Tymebank has something called 'moretyme' and they've selected stores where you can purchase using that feature. I bought some stuff on Hometies which is one of the stores listed on their website as trusted and contracted. Three days after not hearing from the store or aby feedback regarding my purchase I contacted Tymebank immediately to either revoke thar payment or cancel that moretyme payment as I couldn't get hold of that store. They promised to give me feedback on the 24th October today is the 2nd November and gorm of communication or feedback received except sending terms and conditions to me. Firstly, if they had branches I would've personally went to the bank to reverse that payment. Now the second payment is due soon and I will have to pay besides not receiving my goods. This issue was very simple, I made payment through them, they should be at liberty to reverse it as in any bank operations. Consultants are very rude I even doubt if their calls are recorded or work under aby professional supervision. Am pleading for help here. And advise fellow customers not to use that moretyme on Tymebank or entirely avoid using Tymebank.