TymeBank

With assistance of a sales person at the store The CROSS TRAINER GOLDEN WALK, I attempted to buy via online purchase at the store and I was told my transaction is not successful and advised that payment will be return back to my account within 2 working days. I didn’t receive any refund within 2 working days then i log a case with Tyme bank on the 14 no feedbank only today again i was advise to fill in a dispute form which i did but still no feed back. TymeBank have a poor customer service