Tyme to value your customer's best interest

Recently noticed from Jan that my account was hacked, there are transactions that have been going through from Uber. when I made them aware (call centre )that I did not authorize this amounts, the only thing that they did is to block my card and when I ask about the reversals, was told to contact Uber, by the way I don't even have an uber account, Tymebank will enjoy charging me even for the new card fee(R70-00) after my predicament. The app doesn't even have a feature for reversing ************ debit.