lS
leandra S

1 reviews | Active since Mar 2014

14 Apr 2026, 10:17

TYME BANK/STANDARD BANK

I have a current ***** case from standard bank against Tyme Bank as this was the client involve. This case has been dragging on for more than 3months where Standard Bank is waiting for feedback from Tyme Bank for feedback to finalize a ***** claim. I have been phoning Standard Bank religiously every week with the same feedback every week for more than 3 months now that they are still waiting for Tyme Bank for feedback. I really need some intervention here to help speed up this ***** claim

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply14 Apr 2026, 10:57
Official
Hi Leandra,  

We sincerely apologise for the frustration and inconvenience you have experienced.  Please be assured that your concerns are important to us. The delays you have encountered are not the level of service we strive to provide. Your feedback has been noted and will be escalated to the relevant team for review.  Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.

Kind Regards,
Gotyme Team.




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leandra S's update22 Apr 2026, 14:57
Reviewer Update
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