TYME BANKS DEDUCTS FUNDS OFF MY BANK ACCOUNT FOR THEIR SYSTEM BEING OFFLINE

I went into Pick n Pay this afternoon to do a deposit but because Tyme Bank's system was offline, I was unable to do the deposit. Pick n Pay tried a total of 4 times to do the deposit, but on all four occasions, was unsuccessful. I then went to another Pick n Pay to try and do a purchase, and once again, because Tyme Bank's system was offline, I was unable to do this purchase.

Due to being unable to deposit or to do a purchase, Tyme Bank billed me reversal fees. TYME BANK, WHY SHOULD I PAY WHEN YOUR SYSTEMS ARE OFFLINE???

I NOW DEMAND THAT YOU REFUND THE AMOUNT OF R125 BACK INTO MY BANK ACCOUNT WITH IMMEDIATE EFFECT OR I WILL TAKE THIS MATTER UP WITH THE BANKING OMBUDSMAN.

GET YOUR ACT TOGETHER OR CLOSE SHOP BECAUSE YOU ARE USELESS AND ***********!!!