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rossolomon R
1 reviews | Active since May 2016
21 Jun 2022, 13:41
TYME BANK - YOU CAN GET IN BUT YOU CANT GET OUT
I placed a call at 13.24 on Tuesday 21 June to speak to someone about the fact that I had closed my account. In accordance with the advice I received, I removed all funds from the account and expected the transaction to be done. I then got an sms from the bank and now cannot close my account because I have a debit of 30 cents to pay for the sms that was sent after I closed the account. TO ADD INSULT TO INJURY. THE AGENT WHO TOOK MY CALL PUT THE PHONE DOWN ON ME - THAT WAS RUDE AND DID NOT HELP ME FEEL BETTER ABOUT THE BANK
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Replies (3)0
Replies (3)GoTyme Bank | Formerly TymeBank's replyOfficial
21 Jun 2022, 14:36Hi there, did you get a case number for the incident? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply21 Jun 2022, 14:36
Official
Hi there, did you get a case number for the incident? The TymeBank Team
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rossolomon R's updateReviewer Update
21 Jun 2022, 14:40No, she put the phone down before I could. I just want to close my account. I have now put R1.00 into it to cover any expenses against my account - please would you write off the difference and close the account.
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rossolomon R's update21 Jun 2022, 14:40
Reviewer Update
No, she put the phone down before I could. I just want to close my account. I have now put R1.00 into it to cover any expenses against my account - please would you write off the difference and close the account.
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jun 2022, 09:36Apologies , We on it.
GoTyme Bank | Formerly TymeBank's reply22 Jun 2022, 09:36
Official
Apologies , We on it.
