TB
Trish B

1 reviews | Active since Jul 2016

15 Jan 2024, 06:24

TYME BANK THEFT

Tymebank: Your issue (I-***) Pending-CustomerResponse. Please provide the required information soonest. Help: ***. My ongoing issue which was supposed to be resolved on the 14th January is still being ignored by Tyme Bank they still have a refund from S****line Supplements of $159 for my account which they just do not want to give back. THEFT TO ME. It was refunded back to Tyme Bank on the 22nd Dec. Hello Trish,

Thank you for your email.

Following your request, on December 22 we ordered the transaction of a full refund to your bank account. Your refund confirmation number: ***. This transaction should appear as "supplements-globe" on your credit card statement.

Your account has been closed.

Best regards, Margaret Customer Support Team

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Jan 2024, 13:32
Official
Hi Trish, thanks for getting in touch. We're truly sorry to hear that. This isn't the level of customer service we strive to provide. We have escalated this to our team to enhance your TymeBank experience. The TymeBank Team