Tyme bank so-called customer service and management is useless

I am struggling now since mid July 2022 to get a replacement card.

There is no communication at all. Phoning the support line does not work. Sending Emails does not work get the response "we will get back to you" Complaining on Facebook, Twitter gives the same replay "Call our Support line" Again, chasing the tail process.

Phoning the KZN area manager does not work. They are not interested, because they get daily enough customers to bulls..

As consumer you cannot get past the Autocracy of the so-called Customer services

I start telling all my friends and family how pathetic they are. I am really considering closing my account.

I am going to stop purchasing at Pick and Pay as well.