Tyme Bank service pathetic

My business account has been blocked for over 4 days now, they wanted proof of payment which I sent. Their service is F****n pathetic. First consulted tells me that the issue will be solve immediately, when I call again I am told it will be resolved after 4 hours. I have people knocking on my door because their payment date has passed. Who on this earth will understand after working the whole month and get to be told that the bank blocked my profile. And oh my call is now an hour and no one is picking up. They are working as quickly as they can to get to me bull****. I am exhausted and scared for my life.