Tyme bank, refund me please. Get the CEO involved if you have to.

Thrre is an that was deducted on my tyme bank account, it was for an overseas purchase, I don't have the money to go overseas let alone money to get the to airport.TYME BANK REFUSE TO REFUND ME!!!! THE BANK OMBUDSMAN PASSED THE BUCK BACK TO TYME BANK. If the ombudsman won't help, God help us.... bottom line, I want my money that I did not spend.