NM
Nolia M

1 reviews | Active since Apr 2023

19 Apr 2023, 10:09

Tyme Bank Poor Service

Second time that it happened that a transaction went through at a shop 3+ times. Been struggling since the 23rd of March to get a refund back to my account. The only response that I get is that they are reviewing and busy with Visa query and will get back by the 9th of May. R 1 200+ that I need and can't get back

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Apr 2023, 14:40
Official
Hey Nolia,  we are sorry to hear about your experience. We have notified the relevant team to provide feedback. The TymeBank Team 
NM
Nolia M's update20 Apr 2023, 09:35
Reviewer Update
Once again empty promises with no action!
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Apr 2023, 11:26
Official
Apologies, We will revert soonest. Awaiting feedback.
NM
Nolia M's update25 Apr 2023, 15:15
Reviewer Update
Tyme Banks Rating will just get lower and lower because nothing gets done. Empty standard replies and promises. Don't bother to reply because it won't mean anything!