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Gillian Mulock-Bentley

1 reviews | Active since Apr 2024

03 Nov 2024, 14:42

Tyme Bank pathetic service

I wanted to give them a chance. I had a nightmare experience trying to reach them, explaining I was not wasting airtime speaking to a low entry-level call centre. Please call me back from a senior supervisor who is knowledgeable on all aspects of their system.

Of course the operator couldn't assist, couldn't spell my name and the air time ran out.

Cannot reach anyone and they don't call back. My number and name are quite clear.

Zero assistance and most operators don't know anything except calls are recorded.

Waste of time

Gillian

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