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Amanda N

1 reviews | Active since Jun 2022

27 Mar 2026, 08:42

Tyme bank not assisting with re-fica

Tyme bank how long does a person wait to be assisted, my husband (Yongama Nodada) logged a call with you guys regarding re-fica that is holding his salary. Now he is hospitalized because of your lack of urgency it's been a week now. Why aren't you assisting

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Mar 2026, 09:19
Official
Hi Amanda,
We apologize for the inconvenience and frustration caused.  The relevant team is investigating. 


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Amanda N's update27 Mar 2026, 10:45
Reviewer Update
You have been saying that for the rest of the week, this needs to be sorted now. Why are you lacking on sorting out your issues.
You dont have urgency to sort people's issues, everyday people complain about your lack of service.
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Amanda N's update28 Mar 2026, 21:02
Reviewer Update
GoTyme Bank whatever that you are, my husband's salary hasn't reflected yet and it's Saturday evening. Tell me why he hasn't received his salary, stop apologizing and fix the issue. If you can't tell us so we can escalate this further.