Tyme Bank no customer care

I am disgusted

i had my phone off my simcard was *****ulently swapped and my account access money removed and spent on Saturday 2 August 2025

On addition I wa stold by ***** department taht they have triggers for simswaps and there was no swimswap.

Amazing MTN my network has it recorded 4 times and 2 ports since saturday

therefore they calling me a ****

I have fingerprint and pin code security what more.

This is Tyme bank answer

We have finalised our initial investigation of your ***** Dispute case. Our investigation revealed that there was no wrongdoing on the part of the Bank and that your personal information was compromised.

Improving your security is of the utmost importance to us. We include an infographic with tips on how to protect yourself in future.