UX
Unathi X

1 reviews | Active since Oct 2023

25 Jan 2024, 10:19

Tyme Bank is useless

I am so disappointed with the level of service I have received from Tyme bank is you ask me this is the most useless place one can save their money. I am unable to access my account and have been asked to call tomorrow after 24 hours. I am stranded right now cannot access any of my funds. What's frustrating the most is that u cannot get any assistance from Tyme bank because they have no branches. We have fixed account where we have saved all lot of money and I am now considering closing all my Tyme bank accounts and remove all my funds. This bank is useless if you ask me. I have even been defending the stupid bank but and I regret that now

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jan 2024, 15:09
Official
Hi Unathi, thank you for reaching out. We sincerely apologize for any inconvenience. Providing this level of customer service is not our standard, and we've escalated the matter to our team to improve your TymeBank experience.