MH
Martin H

1 reviews | Active since Jan 2023

21 Jan 2023, 12:12

Tyme Bank is a waste of my time.

Still no bank card and still no answer to emails. The account opened on 29th November 2022. As a hearing-impaired person, I don't have the privilege of using call centers. Due to epilepsy I cannot drive and rely on others to drive me to town 20km round trip. I went to both Pick and Pays in town, first one had no cards, and atm not working. The second one had no cards as well. So waste of 3rd party's time and a loss of business on my part. Required supplies to do a job. So will be closing the account.

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 Jan 2023, 16:29
Official
Hi Martin, thanks for getting in touch. We're deeply sorry to hear that. Please drop us the kiosk locations you went to and we'll escalate this to our team. The TymeBank Team
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jan 2023, 08:11
Official
Thank you. We've escalated this to our team and they'll be in touch with you.