MK
Michael K
1 reviews | Active since Nov 2017
26 Mar 2026, 11:18
Tyme Bank is a *****! Then there's the SERVICE! or the lack of it...
This experience with this Joke of a bank is exactly why i believe you should stick to what you good at! PICK N PAY is a good groceries store!! But a bank? Its completely not. Their MONEY SENDING feature to any cell number is severely flawed. You do the transaction only to learn the person suppose to get voucher number and pin never received anything! However the funds are deducted off my account. Upon calling Tyme Bank firstly was difficult finding the correct number to dial as so many exist but not working, what's app the same no response, emails the same no response! After eventually finding a way to call them it took 3 days and still not resolved. First i was told to wait as my R2700 i sent will automatically return to my account.. nah chill! don't worry.. That was eventually returned! However4 4 weeks ago the same happened, yet I am still awaiting the return of this funds. 4 weeks!! Now its a battle for 3 days for anyone to kind of wake up and respond to emails or give me clear answers. Everyone is sorry and apologetic.. for 3 days is all i hear and that they have to look into it! I'm sorry but this is not good enough! If you deduct money off my account and not give it to the intended person you should return it immediately not longer than 4 weeks??? That's *****, Theft, ****, call it whatever you want but its definitely not good Business practice its *****ed.
The best part is they don't even know what's going on.. speaking to the manager apparently she didn't even have my details...come on i entered the code sent by sms to verify my details??? What's the use of security?
This is definitely the worst bank ever to exist! like no skills and training at all! its a joke. All i can say to the public! Be careful of these ****** they take your money and hope you don't notice it! Bank anywhere besides with them. They advertise savings on fees! But the irony is they ***** it back at a later stage.. be ware of these people. Bank with FNB or Standard Bank rather! Goes to show you get what you pay for! Fees of other banks seems to be a small price to pay if you take in consideration the hassles and long phone calls and typing this review wasted of my time.
Helpful (0)
Replies (13)0
Replies (13)
GoTyme Bank | Formerly TymeBank's replyOfficial
26 Mar 2026, 12:20Hi Michael,
Thank you for bringing this to our attention. Kindly note your complaint is escalated to the relevant department. One of our agents will contact you and assist you.
Thank you for bringing this to our attention. Kindly note your complaint is escalated to the relevant department. One of our agents will contact you and assist you.
GoTyme Bank | Formerly TymeBank's reply26 Mar 2026, 12:20
Official
Hi Michael,
Thank you for bringing this to our attention. Kindly note your complaint is escalated to the relevant department. One of our agents will contact you and assist you.
Thank you for bringing this to our attention. Kindly note your complaint is escalated to the relevant department. One of our agents will contact you and assist you.
MK
Michael K's updateReviewer Update
26 Mar 2026, 12:52Bringing this to your attention??
Sweetheart I don't know if you were perhaps in a coma or what!! Or still dazed and confused. Perhaps conveniently you play as if you don't know anything..(Sounds like Ramaphosa) But I've been sending 4 e mails, 3 days in a row I've been calling just to get the run around this is a joke and you know it as good as i know! So lets not play with each here!!
Make it believable, so that we all can believe it least. You people is good at one thing! Apologies and excuses is the only thing you consistently do! I want the solution not the issue. You seem to forget I don't work at your circus so i should not be doing your job! Its yours for a reason. So what lame excuse will you give for the actual CRUX of the matter? You know...the fact that your money sending services is so flawed and then you still fail to return the funds after 4 weeks?
I'm sure all the Tyme Bank clients will be keeping their PEEPERS open for this response. Afterall, we all work hard for our money! If money came easy it wouldn't be a topic of discussion right now! I'm not even going to expand on the service level received! That is a long established fact that your service sucks
.
Sweetheart I don't know if you were perhaps in a coma or what!! Or still dazed and confused. Perhaps conveniently you play as if you don't know anything..(Sounds like Ramaphosa) But I've been sending 4 e mails, 3 days in a row I've been calling just to get the run around this is a joke and you know it as good as i know! So lets not play with each here!!
Make it believable, so that we all can believe it least. You people is good at one thing! Apologies and excuses is the only thing you consistently do! I want the solution not the issue. You seem to forget I don't work at your circus so i should not be doing your job! Its yours for a reason. So what lame excuse will you give for the actual CRUX of the matter? You know...the fact that your money sending services is so flawed and then you still fail to return the funds after 4 weeks?
I'm sure all the Tyme Bank clients will be keeping their PEEPERS open for this response. Afterall, we all work hard for our money! If money came easy it wouldn't be a topic of discussion right now! I'm not even going to expand on the service level received! That is a long established fact that your service sucks
.
MK
Michael K's update26 Mar 2026, 12:52
Reviewer Update
Bringing this to your attention??
Sweetheart I don't know if you were perhaps in a coma or what!! Or still dazed and confused. Perhaps conveniently you play as if you don't know anything..(Sounds like Ramaphosa) But I've been sending 4 e mails, 3 days in a row I've been calling just to get the run around this is a joke and you know it as good as i know! So lets not play with each here!!
Make it believable, so that we all can believe it least. You people is good at one thing! Apologies and excuses is the only thing you consistently do! I want the solution not the issue. You seem to forget I don't work at your circus so i should not be doing your job! Its yours for a reason. So what lame excuse will you give for the actual CRUX of the matter? You know...the fact that your money sending services is so flawed and then you still fail to return the funds after 4 weeks?
I'm sure all the Tyme Bank clients will be keeping their PEEPERS open for this response. Afterall, we all work hard for our money! If money came easy it wouldn't be a topic of discussion right now! I'm not even going to expand on the service level received! That is a long established fact that your service sucks
.
Sweetheart I don't know if you were perhaps in a coma or what!! Or still dazed and confused. Perhaps conveniently you play as if you don't know anything..(Sounds like Ramaphosa) But I've been sending 4 e mails, 3 days in a row I've been calling just to get the run around this is a joke and you know it as good as i know! So lets not play with each here!!
Make it believable, so that we all can believe it least. You people is good at one thing! Apologies and excuses is the only thing you consistently do! I want the solution not the issue. You seem to forget I don't work at your circus so i should not be doing your job! Its yours for a reason. So what lame excuse will you give for the actual CRUX of the matter? You know...the fact that your money sending services is so flawed and then you still fail to return the funds after 4 weeks?
I'm sure all the Tyme Bank clients will be keeping their PEEPERS open for this response. Afterall, we all work hard for our money! If money came easy it wouldn't be a topic of discussion right now! I'm not even going to expand on the service level received! That is a long established fact that your service sucks
.
MK
Michael K's updateReviewer Update
26 Mar 2026, 14:02Talk about DAZED & CONFUSED sweetheart! Now Ms Bright Spark is telling me the money was cashed OUT thank you and Good Bye! Not so quickly, ITS ONLY OBVIOUS that the cash will be cashed out? Why! because the person waiting for their will still want their money irrelevant what happened to the first transaction!!!
I followed Tyme Banks advice and resent the money again! MEANING I PAID DOUBLE and await the supposed automatic return of funds that's just not happening!!@ Jesus Christ i think half of the staff doesn't understand English
I followed Tyme Banks advice and resent the money again! MEANING I PAID DOUBLE and await the supposed automatic return of funds that's just not happening!!@ Jesus Christ i think half of the staff doesn't understand English
MK
Michael K's update26 Mar 2026, 14:02
Reviewer Update
Talk about DAZED & CONFUSED sweetheart! Now Ms Bright Spark is telling me the money was cashed OUT thank you and Good Bye! Not so quickly, ITS ONLY OBVIOUS that the cash will be cashed out? Why! because the person waiting for their will still want their money irrelevant what happened to the first transaction!!!
I followed Tyme Banks advice and resent the money again! MEANING I PAID DOUBLE and await the supposed automatic return of funds that's just not happening!!@ Jesus Christ i think half of the staff doesn't understand English
I followed Tyme Banks advice and resent the money again! MEANING I PAID DOUBLE and await the supposed automatic return of funds that's just not happening!!@ Jesus Christ i think half of the staff doesn't understand English
MK
Michael K's updateReviewer Update
26 Mar 2026, 14:08Does that make sense to you now, my dear? Or should i draw you a picture because their no other way of explaining it if you still don't get it! In that case it would be fair to say "you not quite fit for your position"
You can decide which one applies to you. But end of the day its a business run it like a business and your husbands Lemonade stand
You can decide which one applies to you. But end of the day its a business run it like a business and your husbands Lemonade stand
MK
Michael K's update26 Mar 2026, 14:08
Reviewer Update
Does that make sense to you now, my dear? Or should i draw you a picture because their no other way of explaining it if you still don't get it! In that case it would be fair to say "you not quite fit for your position"
You can decide which one applies to you. But end of the day its a business run it like a business and your husbands Lemonade stand
You can decide which one applies to you. But end of the day its a business run it like a business and your husbands Lemonade stand
MK
Michael K's updateReviewer Update
26 Mar 2026, 14:33I'm getting the idea that this might take another 4 weeks! they don't even fur full their promises.. what happened to the agent? DID The dog eat the piece of paper that my number was written on??
To the public can you believe this level of service?? Its so unfortunate that we as paying customers has to deal with this! An ******** of Service
To the public can you believe this level of service?? Its so unfortunate that we as paying customers has to deal with this! An ******** of Service
MK
Michael K's update26 Mar 2026, 14:33
Reviewer Update
I'm getting the idea that this might take another 4 weeks! they don't even fur full their promises.. what happened to the agent? DID The dog eat the piece of paper that my number was written on??
To the public can you believe this level of service?? Its so unfortunate that we as paying customers has to deal with this! An ******** of Service
To the public can you believe this level of service?? Its so unfortunate that we as paying customers has to deal with this! An ******** of Service
MK
Michael K's updateReviewer Update
26 Mar 2026, 14:34A B O R T I O N of Service
MK
Michael K's update26 Mar 2026, 14:34
Reviewer Update
A B O R T I O N of Service
MK
Michael K's updateReviewer Update
26 Mar 2026, 14:38These people cant even get themselves properly organised after 8 years in Business...Wow scary to think that we are allowing a bunch of I D I O T S to be in charge of keeping & managing our money! They should seriously consider sticking to running a groceries store!
MK
Michael K's update26 Mar 2026, 14:38
Reviewer Update
These people cant even get themselves properly organised after 8 years in Business...Wow scary to think that we are allowing a bunch of I D I O T S to be in charge of keeping & managing our money! They should seriously consider sticking to running a groceries store!
MK
Michael K's updateReviewer Update
27 Mar 2026, 12:44Ok its day 4 now, yet no response! 4 days since i called to resolve the matter that's going on for 4 weeks.
Its really a joke. You enter a 4 digit code to verify your details, yet they still repeatedly ask for it.. I have to explain 4 days in a row over and over and over what the case is all about! Can you believe it?? Everyone just seems to apologise and that's it! it is irritating me severely! They cant even get their house in order, yet they working with other peoples money! Take it and never rectify their mess ups. Or perhaps that's out of convenience that they cant resolve issue.. Not to replay what they plunder and pillage.
So i decided to approach the Banking Ombudsman. Because these ***** should be looked into. and for the public! Take note how and if they even respond to anything!
Its really a joke. You enter a 4 digit code to verify your details, yet they still repeatedly ask for it.. I have to explain 4 days in a row over and over and over what the case is all about! Can you believe it?? Everyone just seems to apologise and that's it! it is irritating me severely! They cant even get their house in order, yet they working with other peoples money! Take it and never rectify their mess ups. Or perhaps that's out of convenience that they cant resolve issue.. Not to replay what they plunder and pillage.
So i decided to approach the Banking Ombudsman. Because these ***** should be looked into. and for the public! Take note how and if they even respond to anything!
MK
Michael K's update27 Mar 2026, 12:44
Reviewer Update
Ok its day 4 now, yet no response! 4 days since i called to resolve the matter that's going on for 4 weeks.
Its really a joke. You enter a 4 digit code to verify your details, yet they still repeatedly ask for it.. I have to explain 4 days in a row over and over and over what the case is all about! Can you believe it?? Everyone just seems to apologise and that's it! it is irritating me severely! They cant even get their house in order, yet they working with other peoples money! Take it and never rectify their mess ups. Or perhaps that's out of convenience that they cant resolve issue.. Not to replay what they plunder and pillage.
So i decided to approach the Banking Ombudsman. Because these ***** should be looked into. and for the public! Take note how and if they even respond to anything!
Its really a joke. You enter a 4 digit code to verify your details, yet they still repeatedly ask for it.. I have to explain 4 days in a row over and over and over what the case is all about! Can you believe it?? Everyone just seems to apologise and that's it! it is irritating me severely! They cant even get their house in order, yet they working with other peoples money! Take it and never rectify their mess ups. Or perhaps that's out of convenience that they cant resolve issue.. Not to replay what they plunder and pillage.
So i decided to approach the Banking Ombudsman. Because these ***** should be looked into. and for the public! Take note how and if they even respond to anything!
MK
Michael K's updateReviewer Update
27 Mar 2026, 12:46C H A R L A T A N S
MK
Michael K's update27 Mar 2026, 12:46
Reviewer Update
C H A R L A T A N S
MK
Michael K's updateReviewer Update
27 Mar 2026, 12:55After speaking to a Manager that they first had to go find somewhere for like 10 minutes, only to tell me they tried contacting me?! Really? if you tried why didn't you reach me? Because you didn't try! you modern devices leaves a trace normally in case you miss something ie. missed calls etc. Those early days of sending sms messages and claiming never to receive it is LOONG GONE. it just doesn't happen. LOL oh my god iv'e heard it all now! Strangely when the same Manager called me back 2 weeks ago about the R2700 incident he had no issue reaching me then...same number! go figure
MK
Michael K's update27 Mar 2026, 12:55
Reviewer Update
After speaking to a Manager that they first had to go find somewhere for like 10 minutes, only to tell me they tried contacting me?! Really? if you tried why didn't you reach me? Because you didn't try! you modern devices leaves a trace normally in case you miss something ie. missed calls etc. Those early days of sending sms messages and claiming never to receive it is LOONG GONE. it just doesn't happen. LOL oh my god iv'e heard it all now! Strangely when the same Manager called me back 2 weeks ago about the R2700 incident he had no issue reaching me then...same number! go figure
MK
Michael K's updateReviewer Update
27 Mar 2026, 13:26oh lord. now someone woke up and decided to do something! However this poor creature is still stuck in only ! transaction was made....oh lord please forgive me for what i'm about to sin!
She clearly didnt read the 6 emails that followed! she got half a story and ran with that! shocking
and everything is right in front of her
She clearly didnt read the 6 emails that followed! she got half a story and ran with that! shocking
and everything is right in front of her
MK
Michael K's update27 Mar 2026, 13:26
Reviewer Update
oh lord. now someone woke up and decided to do something! However this poor creature is still stuck in only ! transaction was made....oh lord please forgive me for what i'm about to sin!
She clearly didnt read the 6 emails that followed! she got half a story and ran with that! shocking
and everything is right in front of her
She clearly didnt read the 6 emails that followed! she got half a story and ran with that! shocking
and everything is right in front of her
MK
Michael K's updateReviewer Update
27 Mar 2026, 13:27ya! and they manage money
MK
Michael K's update27 Mar 2026, 13:27
Reviewer Update
ya! and they manage money
MK
Michael K's updateReviewer Update
27 Mar 2026, 15:28At last..!!! Someone chose to read all the emails and look at all the slips!! It took about 5 or 6 to resolve such a simple issue that IT should be attending to! Its shocking and disgraceful!!
I will definitely open my Business Account at another bank AND THE CURRENT ONE FOR DAY TO DAY USE I WILL SADLY ALSO HAVE TO TRANSFER TO A PROPER BANK..THE REAL DEAL
They try to lure people in with low rates! Its just a facade smoke screen, blatant lie, don't fall for it. How many transactions people make and not notice their fund ain't returning as promised? I'm sure allot! Sounds like an additional side income for the bank! For the sleepers who's dazed in the day an don't monitor statements.
I'm happy to pay double bank fees! In fact piece of mind is priceless!
If you value your time Don't bank with TYME Bank because everything takes a long TYME with them.
Rather learn packing your groceries bag better at till points and make sure that there is at least cash at the till points for in case you need to withdraw cash!! Every Pick n Pay sings the same song! NO CASH NO CASH! Now what the hell are you people doing?? you running a bank and cash goes hand in hand with a bank in case you didn't grasp that concept yet!
I will definitely open my Business Account at another bank AND THE CURRENT ONE FOR DAY TO DAY USE I WILL SADLY ALSO HAVE TO TRANSFER TO A PROPER BANK..THE REAL DEAL
They try to lure people in with low rates! Its just a facade smoke screen, blatant lie, don't fall for it. How many transactions people make and not notice their fund ain't returning as promised? I'm sure allot! Sounds like an additional side income for the bank! For the sleepers who's dazed in the day an don't monitor statements.
I'm happy to pay double bank fees! In fact piece of mind is priceless!
If you value your time Don't bank with TYME Bank because everything takes a long TYME with them.
Rather learn packing your groceries bag better at till points and make sure that there is at least cash at the till points for in case you need to withdraw cash!! Every Pick n Pay sings the same song! NO CASH NO CASH! Now what the hell are you people doing?? you running a bank and cash goes hand in hand with a bank in case you didn't grasp that concept yet!
MK
Michael K's update27 Mar 2026, 15:28
Reviewer Update
At last..!!! Someone chose to read all the emails and look at all the slips!! It took about 5 or 6 to resolve such a simple issue that IT should be attending to! Its shocking and disgraceful!!
I will definitely open my Business Account at another bank AND THE CURRENT ONE FOR DAY TO DAY USE I WILL SADLY ALSO HAVE TO TRANSFER TO A PROPER BANK..THE REAL DEAL
They try to lure people in with low rates! Its just a facade smoke screen, blatant lie, don't fall for it. How many transactions people make and not notice their fund ain't returning as promised? I'm sure allot! Sounds like an additional side income for the bank! For the sleepers who's dazed in the day an don't monitor statements.
I'm happy to pay double bank fees! In fact piece of mind is priceless!
If you value your time Don't bank with TYME Bank because everything takes a long TYME with them.
Rather learn packing your groceries bag better at till points and make sure that there is at least cash at the till points for in case you need to withdraw cash!! Every Pick n Pay sings the same song! NO CASH NO CASH! Now what the hell are you people doing?? you running a bank and cash goes hand in hand with a bank in case you didn't grasp that concept yet!
I will definitely open my Business Account at another bank AND THE CURRENT ONE FOR DAY TO DAY USE I WILL SADLY ALSO HAVE TO TRANSFER TO A PROPER BANK..THE REAL DEAL
They try to lure people in with low rates! Its just a facade smoke screen, blatant lie, don't fall for it. How many transactions people make and not notice their fund ain't returning as promised? I'm sure allot! Sounds like an additional side income for the bank! For the sleepers who's dazed in the day an don't monitor statements.
I'm happy to pay double bank fees! In fact piece of mind is priceless!
If you value your time Don't bank with TYME Bank because everything takes a long TYME with them.
Rather learn packing your groceries bag better at till points and make sure that there is at least cash at the till points for in case you need to withdraw cash!! Every Pick n Pay sings the same song! NO CASH NO CASH! Now what the hell are you people doing?? you running a bank and cash goes hand in hand with a bank in case you didn't grasp that concept yet!