FM
FEZILE M

1 reviews | Active since Apr 2018

12 Aug 2019, 13:09

TYME BANK IS A BIG NO

Opened an account online and deposited money on a monthly basis. I have been trying to access my funds from 8th August. I cannot log on, been calling the call centre to speak to their *********** staff and escalated to a Louis on Saturday who could not help me. I am told they have logged a ticket with a third party. Its the 12th August i have an account with funds but cannot access it. Do not attempt Tyme bank - am not sure if i will ever get my money!

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Sept 2019, 11:07
Official
Hello Fezile, thanks for writing to us. 

We're sorry to hear about the inconvenience you've experienced. Please send your case ID and contact details to *** so that we can follow up on this and get back to you. 

We hope to hear from you soon, 
The TymeBank Team