ON
Obie N

1 reviews | Active since Jul 2024

06 Aug 2025, 09:15

Tyme bank has the worst bank experience ever

I opened a bank accoint on thee tyme bank app and got a message indicating it is pending approval. I contacted their call centre and it indicated that it was busy and after 5 min. I disconnected call. I then tried useinh whatsapp to contact them about the issue and no response. I received emails indicating that I had to go to a kiosk to completenthe process of opening the bank accoint. I went to Sandton City Shoppong Centre for business and no one at their information center could help me find any shop that had a kiosk. I then visitrd Hatfield Shopping Centre in Pretoria where I live and the PnP there had 2 kiosks and both were off line indication that they will be back online shortly. I finally phoned the call centre again and the personnwho eventially answeted was unablento assist me with my issie.

This bank provided me withbthe worst service I heve ever encointred from any bank or finacialninstitution. I have instructructed them to delete all.my details and nit to go any further with opening my account with them. I really think I dodge a bullet and hope this review saves someone else.

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Aug 2025, 09:28
Official
Hi Obie
We're sorry to hear that your account is not active as yet, we will enquire with the account support team and help resolve the matter. 

Tymebank Team 
ON
Obie N's update06 Aug 2025, 10:11
Reviewer Update
No need, I do not want an avcount with tyme bank and no further comminications