1 reviews | Active since Jul 2024
Tyme bank has the worst bank experience ever
I opened a bank accoint on thee tyme bank app and got a message indicating it is pending approval. I contacted their call centre and it indicated that it was busy and after 5 min. I disconnected call. I then tried useinh whatsapp to contact them about the issue and no response. I received emails indicating that I had to go to a kiosk to completenthe process of opening the bank accoint. I went to Sandton City Shoppong Centre for business and no one at their information center could help me find any shop that had a kiosk. I then visitrd Hatfield Shopping Centre in Pretoria where I live and the PnP there had 2 kiosks and both were off line indication that they will be back online shortly. I finally phoned the call centre again and the personnwho eventially answeted was unablento assist me with my issie.
This bank provided me withbthe worst service I heve ever encointred from any bank or finacialninstitution. I have instructructed them to delete all.my details and nit to go any further with opening my account with them. I really think I dodge a bullet and hope this review saves someone else.
We're sorry to hear that your account is not active as yet, we will enquire with the account support team and help resolve the matter.
Tymebank Team
We're sorry to hear that your account is not active as yet, we will enquire with the account support team and help resolve the matter.
Tymebank Team
