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Thobeka A

1 reviews | Active since Sept 2016

08 Nov 2023, 19:45

Tyme bank has horrible customer service

I sent a funds reversal email on the 31st of October and was assigned case number CD-105298 and an sms advising that I would receive feedback by the 8th of November. I was told to send an email to *** with supporting documents. I sent the email and received no acknowledgement of my email, no communication since and no feedback on the matter

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Replies (2)
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Thobeka A's update09 Nov 2023, 19:42
Reviewer Update
Hi, Im yet to receive an communication from you. Iv sent emails, and still no response. please get in touch with via email. iv been waiting since the 28th of October for my money. Im really fustrated.
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Thobeka A's update11 Nov 2023, 08:32
Reviewer Update
I have received the amount yesterday. Not impressed at all