Tyme Bank

I opened an account a while back. Things were going smoothly until I had to receive quite a large deposit. The deposit could not reach my account cause my limits were not open to receive such a large deposit. So the run around began. I called support for help and was told what to do. 1. Do it on the AP tried did not work or 2. Go to a kiosk. I did both. Did not happen. The deposit was resent so I called support only to be told someone will call me back. 1 week now never got a call after another trip to the kiosk to be told I must go to Home Affairs to validate my fingers. Other banks accept my finger prints why not them. I even emailed the proof of deposit.