TYME BANK DON'T KNOW WHAT THEY ARE DOING!!!

I have a Tyme Bank Personal Account as well as a Tyme Bank Business Account. I am currently looking to do business with a Municipality who require a SARS PIN. SARS however require a Business Bank Statement but Tyme Bank's Business Statement is in my personal name and not my company's name and SARS therefore will not accept this statement.

Why on earth would Tyme Bank put a Business Bank Statement under a personal person's name and not in the name of the Business. My company has a BUSINESS BANK ACCOUNT.

On speaking to Domain this morning at the Tyme Bank call centre, his response was quote"that's just the way it is". unquote.

Based on this shoddy service from Tyme Bank, I intend closing both my personal account and my business bank account and moving it to a bank who actually knows what they are doing, because Tyme Bank definitely dont!!!